REFUND & CANCELLATION POLICY

Last Updated: July 10, 2026

Digital Services

Due to the nature of digital products and SaaS subscriptions:

Payments for activated subscriptions are generally non-refundable unless required by applicable law.

Physical NFC Products

Orders may be cancelled before production begins.

Once printing or personalization has started, cancellations are not possible.

Damaged Products

If your NFC product arrives damaged or defective:

Please contact us within 7 days of delivery with:

Order Number

Photos of the damaged product

Description of the issue

Eligible replacements or refunds will be processed after verification.

Duplicate Payments

Duplicate or accidental payments will be refunded after confirmation.

Refund Timeline

Approved refunds are typically processed within 5–10 business days, depending on your payment provider or bank.